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Understanding How to Validate Marketing Claims

How many times have you heard or said, “If we can simply get customers to try our product, we know they would buy?” It’s a familiar theme with many clients and unfortunately is often a precursor to a marketing campaign to drive adoption by making increasingly outlandish claims of performance. It’s usually after these marketing campaigns fail to deliver the desired results that ResponsePoint gets a call in an effort to validate marketing claims to drive adoption.…

Aligning Communication Strategies to Your Audience

Improving B2B lead generation performance starts with knowing your customer and aligning communication strategies to meet their specific needs. In today’s media-saturated environment, no one consumes information on only one platform. Advances in digital technologies such as Twitter, Facebook and YouTube are everywhere. And they are augmenting, not replacing traditional media such as direct mail, telemarketing, advertising and events to create a broader customer experience.…

Need an incentive, write an e-book!

I receive a lot of promotional e-mails, we all do. And like most, I read very few of these e-mails. I scan most of them for articles of interest and to identify trends that may be helpful to promote our clients and our business. One trend that I’ve been seeing a lot of lately is the offer of a free e-book.…

Managing Your Channel Partner Programs

Channel partner programs require a different way of thinking about sales, communications and marketing. Without question, it’s much more complicated than simply treating your channel partners the same as you would treat your own sales force. The most important thing to realize is that unless your channel is solely dedicated to selling just your products, there’s a level of competition for their time and attention that shouldn’t exist with your own sales force.…

The Right Person to Make the Call

Telemarketing isn’t easy. It requires a unique set of skills, support and extensive training to be effective. What separates the right person to make the call from the rest is a combination of experience, intelligence and training. It involves the details that go into preparing for each call before it’s made.…

Marketing Ideas: When to seek out a second opinion

Have you ever had really great marketing ideas that really aren’t? Awakened in the middle of the night with an idea for a new product, advertising campaign or creative approach to marketing that simply couldn’t miss; only to wake up wondering why you ever thought it would work. As marketing professionals, we get paid to be innovative.…