The ResponsePoint team

Brian Gossett, CEO
Brian co-founded ResponsePoint in 1992 to provide a better, more measurable model for lead generation and lead management. Since then, he has worked tirelessly to provide clients with lead generation solutions that improve visibility and contribute to the continuous improvement in their marketing investment and performance. Brian has more than 21 years of experience in sales, data management and contact center operations. He is past president of the Carolina Direct Marketing Association and currently serves on the Board of Directors for the Triangle Chapter of the American Marketing Association. Brian holds an MBA from Duke University’s Fuqua School of Business.

Susan Clark, Director, Contact Center Operations
Susan has over 17 years of experience in contact center management and joined ResponsePoint in June of 2000 to lead the company’s contact center operations. Before joining ResponsePoint, she served as a Telesales Manager for Progress Energy where she led her team to exceed sales goals by 70%. Susan also helped launch and manage the first US contact center for Panasonic consumer products. Susan’s strong skills in project planning, employee development and contact center management have allowed ResponsePoint to continually exceed client expectations. Susan has a bachelor’s degree in English and Education from Caldwell College.

Kim Barb, Director, Client Services
Kim joined ResponsePoint in November 2002 to ensure that our commitment to responsiveness, reliability and actionable-results is a reality through all our client relationships. Kim has more than nine years of experience in marketing and advertising supporting Fortune 100 Clients. Before joining ResponsePoint, Kim was a Marketing Manager for Digitas, Inc. in Boston where she served as cross-team account lead as well as primary relationship manager for clients such as AT&T, Bayer Pharmaceuticals and Microsoft. Kim’s strength lies in enabling measurable, integrated marketing initiatives that produce high ROI. Kim holds a Bachelor of Science degree in Marketing and Management from the McIntire school of Commerce at the University of Virginia.

Kevin Campbell, Marketing Evangelist
Kevin has over 15 years of experience developing, implementing and measuring marketing strategies that work. He offers a broad range of technology experience that predates Netscape’s launch of the first browser and includes more recent product development experience with small and large scale software solutions utilizing client/server, SaaS and ASP technologies. Working with ResponsePoint, Kevin leverages his in-depth knowledge of business strategy and marketing communications to identifying client needs and match them to the correct solution across all facets of traditional promotions and emerging digital media.

Shelley Vigneau Blose, Manager, Channel Account Services
Shelley has 15 years of experience in high-technology sales and partner program development. Before joining ResponsePoint she served as an Account and Partner Manager at AT&T, Adaptec, and Tech Data. Shelley’s strength lies with working with clients to define their needs and developing creative solutions that meet resource requirements. Shelley has held several board positions on the New Jersey and Triangle Chapters of the American Marketing Association and holds a MBA from the University of South Florida.