Challenge
A product group within a billion-dollar technology
manufacturing company needed to improve attendance
at their seminar and webinar events. These events
were important vehicles for keeping buyers informed
about new products and promotions.
Solution
ResponsePoint developed a database of customers
and prospective customers most likely to have
an interest in our client’s product and
new product development information. We setup
an event marketing process to effectively manage
event registrations, pre-event confirmation, and
post-event follow-up. The process employed telemarketing,
email and direct mail communications in a cost-effective
mix to optimize attendance.
Result
ResponsePoint effectively doubled event registrations,
and event attendance increased proportionally.
Because we also managed post event follow-up and
qualification, the client’s sales team received
significantly more and better qualified leads
than previous events had produced.
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